FAQs

Frequently Asked Questions

Last updated: November 24, 2025

1. Do you offer international shipping?

Currently, MGCG Enterprises Inc. ships only within the United States. International shipping is not available at this time.

2. What types of products does MGCG Enterprises Inc. sell?

We specialize in high-quality kitchen appliances such as faucets, range hoods, etc. Every product is carefully selected for durability, performance, and reliability.

3. How do you source your Products?

We source our products from our list of registered brand partners & manufacturers.

4. How can I place an order?

You can place orders directly through our website. Browse our catalog, add your desired items to the cart, and check out securely using our payment system.

5. What are the shipping fees?

We provide free standard shipping on all orders across the United States. More information available in our Shipping Policy

6. What is your estimated delivery time?

  • Handling Time: 1–2 business days

  • Transit Time: 5–8 business days

  • Most orders are delivered within 6–10 business days in total.

7. Can I cancel my order after placing it?

Yes, you can cancel your order as long as it hasn’t shipped. Please contact us as soon as possible at mgolov@mgcgenterprises.com or through our live chat to receive a full refund.

8. What if my tracking information isn’t updating?

If your tracking details haven’t updated within 24–48 hours after shipment, reach out to our support team. We’ll look into it and provide you with an update.

9. How do I return a product?

To initiate a return, email us at mgolov@mgcgenterprises.com or connect with us via live chat. Our team will guide you through the process and provide a prepaid return label. More information available in our Return & Refund Policy

10. What if I receive a damaged or incorrect item?

If your order arrives damaged or incorrect, please contact us within 30 days of delivery. We’ll quickly arrange a refund or replacement.

11. Do you charge any restocking fees for returns?

No. MGCG Enterprises Inc. does not charge any restocking fees. Our return process is simple, transparent, and hassle-free.

For More Information

Trade Name: MGCG Enterprises Inc.

Business Hours: 9:00 AM to 5:00 PM CST (Monday to Friday)

Business Number: +1 (786) 514 - 7796

Business Mail: mgolov@mgcgenterprises.com

Business Address: 7901 4th ST N STE 300 Saint Petersburg, Florida 33702, United States.